Buenaventura Grand Hotel & Great Moments Puerto Vallarta, Puerto Vallarta - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Avenida Mexico 1301, Puerto Vallarta, Mexico, 48350

Buenaventura Grand Hotel & Great Moments features a beachfront location in the heart of Puerto Vallarta, ideal for families and those seeking all-inclusive experiences. The 4-star hotel offers extensive amenities, including a variety of dining options and an adults-only wet lounge area.

Rooms & Amenities

The hotel's accommodations include renovated rooms and suites equipped with air conditioning, free WiFi, and a minibar. Guests can choose from rooms with king-size beds, two double beds, or family rooms designed to accommodate larger groups.

Dining & Cuisine

Buenaventura Grand Hotel & Great Moments offers three restaurants and four bars, serving Mexican and international cuisine. Dining options include a buffet and a-la-carte venues, along with 24-hour room service.

Leisure & Relaxation

Leisure facilities include three swimming pools, an adults-only area with wet lounges, and various activities such as beach soccer and cooking classes. The hotel also features Shakti Spa, providing a range of treatments for relaxation.

Location & Nearby Attractions

Buenaventura Grand Hotel & Great Moments is conveniently situated a five-minute walk from the famous El Malecon boardwalk. The hotel is also 15 minutes from the airport and nearby key attractions like Aquaventuras Park and the Vallarta Botanical Gardens.

“The hotel is perfectly located within walking distance to the vibrant Malecon and charming downtown shops.”view full review

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“A delightful hotel with friendly, attentive service.” view full review

Top location:Highly rated by recent guests(9.4)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Buenaventura Grand & Great Moments guests are invited to a full breakfast served for free.

There are no cribs provided in a room. There are no extra beds provided in a room.

Pets are not allowed.

Year renovated:2008

Number of floors:5

Number of rooms:60

Former name

Buenaventura Grand Hotel and Spa

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Honeymoon Oceanfront Suite

Max:

2 persons

42 m²

Bed options:

1 Double bed

Coffee machine

Air conditioning

room details

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Deluxe Double Room

Max:

2 persons

36 m²

Bed options:

2 Double beds

Coffee machine

Air conditioning

room details

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Deluxe Double Room

Max:

2 persons

36 m²

Bed options:

2 Double beds

Coffee machine

Air conditioning

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Puerto Vallarta1400 ft

Airports

Lic. Gustavo Diaz Ordaz (PVR) 6.1 mi

Tepic (TPQ) 108.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Pool Vibe

“The pool area was perfect for unwinding, with plenty of lounge chairs available and a serene atmosphere that made it easy to relax.” view full review

Buffet Bonanza!

“The Frutas y Floras buffet restaurant was a standout, offering a wide selection of delicious and fresh food options that we thoroughly enjoyed.” view full review

Scenic Views

“Our room featured stunning views of the beach, making each morning feel like a getaway, even from our own space.” view full review

Fun Activities!

“The poolside activities like water aerobics provided a fun way to stay active without feeling overcrowded; it was a nice energetic break from lounging.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Elevator
Currency exchange
Key card access

Sports & Fitness

Fitness center
Aerobics

Services

Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Business center
Fax/Photocopying

Children

Babysitting/Child services
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Entertainment
Garden area
Spa & wellness center
Massage

Room features

Air conditioning
Mini-bar
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Avenida Mexico 1301, Puerto Vallarta, Mexico, 48350

Map view

Avenida Mexico 1301, Puerto Vallarta, Mexico, 48350

City landmarks

Calle Paseo Diaz Ordaz S/N Centro

Malecon Boardwalk

4500 ft

Gallery

The Loft Galeria

4300 ft

Church

The Church of Our Lady of Guadalupe

4800 ft

Square

Plaza Principal

4800 ft

Malecon de Puerto Vallarta

Caballito

3600 ft

Museums

Naval Museum Secretary of the Navy of Mexico

4900 ft

Abasolo LB

Mirador de La Cruz

3900 ft

Night club

Vallarta Art Walk

2700 ft

Puerto VallartaMexico

John Huston Plaza

2600 ft

Gallery

Galeria Colectika

2700 ft

Gallery

Posters International

3000 ft

Puerto VallartaMexico

Zona Romantica

1.3 mi

Puerto VallartaMexico

El Centro

4900 ft

Church

The Church of Our Lady of the Refuge

2100 ft

Calle Aldama 174

Galeria Pacifico

3500 ft

Events

Oficina de Proyectos Culturales Puerto Vallarta

3600 ft

over the Cuale River

Jorullo Bridge

2600 ft

Calle Aldama 162 Col. Centro Historico

Galeria Caballito de Mar

4300 ft

Cond. Marina Las Palmas II Local 17

Glass Gallery EM

4300 ft

Night club

Mandala

3300 ft

Calle Juarez 275

Sergio Bustamante

4700 ft

Gallery

Peyote People

4900 ft

Abasolo LB

Mirador Cerro de La Cruz

5000 ft

Calle Guadalupe Sanchez 908 5 de Diciembre

Noble Corazon by Saite Casa Agavera

2400 ft

F. Rodriguez

Los Muertos Pier

1.1 mi

Puerto VallartaMexico

Old Vallarta

1.3 mi

Nearby

1150 México

Casa Ley, S.a. de C.v

700 ft

Beach

Camarones Beach

800 ft

Estadio Municipal Agustin Flores Contreras

700 ft

Store

Viva Tequila

700 ft

Restaurants

El Barracuda

500 ft

Calle Paraguay 1290 Colonia 5 De Diciembre

El Andariego Restaurante Bar PV

300 ft

Avenida Mexico 1358 Col. 5 de Diciembre

La Tradicional

500 ft

Av. Mexico 1243

Cafe Ore Verde

800 ft

Calle Colombia 1373 Col. 5 de Diciembre

Rey Del AguaChili Mariscos Co

700 ft

Calle Peru 1028

Cesare

700 ft

Avenida Mexico 1208 Media Cuadra de Ley

La Traviata

1000 ft

Calle Honduras 309 Col. 5 de Diciembre

Meno's Place

1300 ft

348 Calle Honduras

Mango's Beach Club

1400 ft

Calle Uruguay 109 5 de Diciembre

Layla's Restaurant

1800 ft

Calle Venezuela 137 Colonia 5 de Diciembre

Reviews and Ratings

Feedback from previous guests about their experience

80%

liked the resort and would come back again

8.0/10

Great

Rooms

6.4

Location

9.4

Service

9.1

Dining

6.2

4/5 based on 4010 reviews

#54 of 146 hotels in Puerto Vallarta based on Tripadvisor

Frederick

United States of America, January 2025

8.6/10

I had a pleasant stay at this hotel with its clean rooms and friendly staff. The location was great for exploring the area, but the rooms had a slight musty smell and were a bit far from the lobby. The dining experience was adequate, though not exceptional. Overall, it was a good value for money, but there are definitely areas for improvement.

Rooms

7.0

The rooms were generally clean but had a bit of a moldy smell and were located quite far from the lobby.

Service

10.0

The service was outstanding, particularly from staff like Ezekiel, Stephi, and Ever. They created a fun atmosphere at the pool.

Location

9.0

The location was amazing for walking and exploring town, although it was a bit far from the airport.

Dining

7.0

Dining was better than average, and the options were exactly what I expected, though nothing particularly remarkable.

Facilities

8.0

The hotel's pool area was enjoyable and well-maintained, adding to the overall experience.

William

United States of America, November 2024

8.2/10

I had a great experience at this hotel, especially with its beautiful location just a short walk from the Malecon. The rooms were clean and comfortable, and the staff was incredibly friendly and helpful. However, I found the dining options quite limited, which was a bit disappointing. Overall, it offered great value for money, especially considering the lovely beach access and pool area.

Rooms

8.0

The rooms were clean and comfortable, featuring two double beds and a unique entry covered by cloth drapery.

Service

9.0

The service was fantastic! The staff was always pleasant and eager to help, whether around the pool or with various services.

Location

10.0

The hotel is in a fabulous location, just a short walk to the Malecon with plenty of beach chairs available.

Dining

5.0

I found the dining experience lacking, especially the breakfast options, which left a lot to be desired.

Facilities

8.0

The pool area was nice and well-maintained, adding to the overall enjoyable stay.

Grayson

United Kingdom, October 2024

6.8/10

My stay started off on the wrong foot with a room that smelled like sewage and didn’t have the promised ocean view, but thankfully, I was able to switch rooms the same day. Aside from that, the new room was comfortable and clean. The staff there was friendly and attentive, making my overall experience much better. The dining options left something to be desired, especially the lack of basic breakfast items. The location was great, easy to walk to the Malecón and close to local attractions.

Rooms

5.0

Unfortunately, the first room was dirty and had a strong sewage smell, but the second room was comfortable and clean.

Service

9.0

The staff was exceptionally friendly and attentive, especially Fabian, who went above and beyond.

Location

9.0

The location is ideal, very walkable to the Malecón and other attractions in Puerto Vallarta.

Dining

5.0

While the omelette station was nice, the breakfast options could use more variety, and many dishes were bland.

Facilities

6.0

The facilities were decent, but nothing stood out as exceptional.

Linda

United States of America, October 2024

8.4/10

I had a great experience at the hotel, especially with the amazing staff and the beautiful view from my room. The location was perfect for exploring the town, though I did encounter a couple of minor issues like noise from delivery trucks at night. Dining was good, but not as varied for lunch and dinner. Overall, it felt like a solid value for money.

Rooms

7.0

My room had a lovely view of the grounds and the ocean, which added to the overall experience. However, it faced the OXXO convenience store, so there were some noise disturbances in the middle of the night when delivery trucks unloaded. It was okay otherwise.

Service

9.0

The service was fantastic! From the moment I arrived, the staff was helpful and friendly, making sure my family had a great time throughout the stay. They were really attentive.

Location

10.0

The hotel's location is perfect for easy walking access into town along the Malecon. It's a peaceful oasis after the hustle and bustle of the nearby attractions. Plus, being right on the beach is a huge bonus.

Dining

7.0

The dining options were decent. Breakfast was really good with plenty of fresh fruit and an omelette station. The lunch and dinner menus seemed a bit limited, though.

Facilities

8.0

The facilities were quite nice and well-maintained. I enjoyed the pool area, which was always clean and inviting.

Logan

United Kingdom, October 2024

7.4/10

I had a mixed experience at this hotel. The location is fantastic, right downtown and close to all the attractions, and the staff was wonderfully friendly, making my stay memorable. On the downside, the rooms are quite small and awkwardly laid out, which was a bit disappointing, and the dining options could use some variety. Overall, it was decent value for money, but there are definitely areas for improvement.

Rooms

5.0

The rooms were very small and awkward, with balconies that made the space feel tighter.

Service

10.0

The service was the highlight of my trip; the staff were wonderful and especially helpful, including Omar, who served us during a memorable meal on the beach.

Location

9.0

The location was ideal, just a couple of blocks from the Malecon and within walking distance to everything I needed.

Dining

6.0

The dining options were repetitive, lacking variety from meal to meal, but some dishes like the omelette station were good.

Facilities

7.0

The overall facilities were decent, but nothing particularly stood out.

Jack

United States of America, September 2024

7.4/10

I had mixed feelings about my stay. The location was fantastic, just a couple of blocks from the Malecon and within walking distance to everything. The facilities were decent, and the staff was friendly and helpful, but I faced some issues with the rooms as one of them was infested with ants. Thankfully, the dining options were pretty good, though not perfect. Overall, the value for money was decent, but there were definitely some points that could be improved.

Rooms

5.0

The rooms were decent, but I had to change mine due to an ant infestation. That was disappointing.

Service

8.0

The staff was very friendly and did their best to ensure a pleasant stay. They were professional and helpful.

Location

10.0

The hotel was perfect for exploring downtown, located just a couple of blocks from the Malecon.

Dining

7.0

The dining was surprisingly good, with a lot of authentic Spanish options that I really enjoyed.

Facilities

7.0

The facilities were nice, but nothing too luxurious. It met my basic needs.

Ellen

United Kingdom, September 2024

7.6/10

The hotel has a good location for exploring Puerto Vallarta and the staff is really attentive. Unfortunately, I faced issues with the first room regarding unpleasant smells and a refrigerator that didn't function. The dining options could use some improvement, especially for those craving simple breakfast items after a night out. Overall, it offers value for money but has some areas needing attention.

Rooms

6.0

The first room had an unpleasant smell and a malfunctioning refrigerator, but I was moved to another room that was cleaner and more comfortable, even though it was in the older section.

Service

9.0

The staff was extremely attentive, with quick check-in and support from the front desk to the pool and bar staff, which made my stay more enjoyable.

Location

9.0

The location was perfect for walking throughout Puerto Vallarta, making it easy to explore the malecon and various local shops and restaurants.

Dining

7.0

The dining options lacked some basic Western breakfast items, but the omelette station and other offerings were decent.

Facilities

7.0

The facilities were satisfactory, but nothing particularly stood out beyond the basics.

Ava

United Kingdom, August 2024

8.0/10

I had a pleasant stay overall, with clean and comfortable accommodations, and the staff was incredibly friendly. However, the dining options could have more variety, and I had some issues with the toilet in my room. The location was excellent, close to everything and in a safe neighborhood, which I greatly appreciated.

Rooms

7.0

The rooms were generally good, but my toilet didn't flush consistently, which was frustrating. Also, the entrance to the room was covered with cloth drapery that didn’t feel very secure.

Service

9.0

The service was amazing! Fernando from the games area and bartenders Victor, Vacuity, and Tavo really made my experience special. They went out of their way to make sure I was well taken care of, although there was some pressure to consider vacation packages.

Location

8.0

The location was great. It was clean, safe, and close to a variety of dining options, but I wish the beach area wasn't reserved so often for activities.

Dining

6.0

Dining was available at various times, but I found the Western options a bit lacking. The breakfast could use more basic items, though I did enjoy the fresh omelette made with a smile by Talia.

Facilities

7.0

Facilities were decent with plenty of seating available at the beach, but sometimes it felt underutilized.

Walt

United States of America, August 2024

8.0/10

I had a lovely stay at the hotel, enjoying the clean and cozy atmosphere. The staff was exceptionally friendly and always ready to help. The location was perfect for strolling into town, but the dining options could use some improvement. Overall, it was great value for money, but keep in mind that room sizes can be a bit on the smaller side.

Rooms

7.0

The rooms were small but very clean.

Service

9.0

The staff was friendly and helpful, always ready to assist with anything we needed.

Location

10.0

The hotel is ideally suited for daily walking tours around the Malecon and easily accessible to various shops and restaurants.

Dining

6.0

Dining options were a bit limited with a set menu, though the breakfast items were quite good.

Facilities

8.0

The facilities were nice, with a small adults-only pool that was well-maintained.

Christina

United Kingdom, July 2024

7.8/10

I had a pretty good stay at the hotel overall. The location was fantastic, offering easy access to the beach and local attractions. The staff was very friendly, making me feel welcome. However, while the rooms were generally clean, they were on the older side and could use some updates. The dining experience was also a bit lacking in variety, which was disappointing.

Rooms

7.0

The rooms were clean, but we were placed on the non-renovated side, which felt a bit dated.

Service

9.0

The staff, especially Oscar Chavez and Eder Agulair, made me feel very welcome, and were always friendly.

Location

10.0

The hotel’s location in the older section of Puerto Vallarta is perfect if you're looking for traditional Mexican scenery, plus it's great for strolling into the town center.

Dining

6.0

While there was a decent variety in meals, I found the options to be a bit repetitive from day to day.

Facilities

7.0

The facilities were nice, but I feel they could use a bit of modernization to enhance the experience.