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Buenaventura Grand Hotel & Great Moments Puerto Vallarta, Puerto Vallarta
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Key details
About the Resort
Avenida Mexico 1301,
Puerto Vallarta,
Mexico,
48350,
Jalisco
Buenaventura Grand Hotel & Great Moments is a prestigious resort in Puerto Vallarta, recognized with 3 diamonds by the American Automobile Association (AAA). This beachfront resort offers a unique combination of family-friendly amenities and adult-only spaces. Its central location provides easy access to the historic downtown area and the iconic boardwalk 'El Malecon'. Guests enjoy stunning views of the Bay of Banderas as well as a range of on-site activities and culinary experiences.
Location
Situated at the beginning of historic downtown Puerto Vallarta, the resort is just a five-minute walk from the famous boardwalk. It's conveniently located a 15-minute drive from the international airport. Nearby attractions include shops, restaurants, and cultural landmarks, providing guests with easy access to local experiences.
Rooms
The resort features a variety of rooms, including options with a king size bed and two double beds. All guest rooms offer modern amenities such as air conditioning, free WiFi, and 24-hour room service. Some rooms provide breathtaking ocean views, ensuring a relaxing atmosphere for guests.
Eat & Drink
Guests can savor authentic Mexican flavors and international cuisine at the resort's three restaurants and four bars. Dining options include a buffet restaurant, as well as à la carte dining with signature dishes available. The resort also offers 24-hour room service for added convenience.
Leisure & Business
The resort includes multiple leisure facilities, such as a spa offering soothing treatments and massages. Guests can enjoy swimming pools, a kids' club, and an array of activities such as water polo and dance classes. Evening entertainment options enhance the overall experience.
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Select your room type
The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.
Relaxing Pool Vibe
“The pool area was perfect for unwinding, with plenty of lounge chairs available and a serene atmosphere that made it easy to relax.” view full review
Buffet Bonanza!
“The Frutas y Floras buffet restaurant was a standout, offering a wide selection of delicious and fresh food options that we thoroughly enjoyed.” view full review
Scenic Views
“Our room featured stunning views of the beach, making each morning feel like a getaway, even from our own space.” view full review
Fun Activities!
“The poolside activities like water aerobics provided a fun way to stay active without feeling overcrowded; it was a nice energetic break from lounging.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Elevator
Currency exchange
Key card access
Sports & Fitness
Fitness center
Water sports
Aerobics
Services
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business center
Fax/Photocopying
Children
Babysitting/Child services
Board games
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Entertainment
Garden area
Spa & wellness center
Jacuzzi
Massage
Room features
Air conditioning
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Avenida Mexico 1301,
Puerto Vallarta,
Mexico,
48350,
Jalisco
Map view
Avenida Mexico 1301,
Puerto Vallarta,
Mexico,
48350,
Jalisco
City landmarks
Calle Paseo Diaz Ordaz S/N Centro
Malecon Boardwalk
4500 ft
Gallery
The Loft Galeria
4300 ft
Church
The Church of Our Lady of Guadalupe
4800 ft
Square
Plaza Principal
4800 ft
Malecon de Puerto Vallarta
Caballito
3600 ft
Museums
Naval Museum Secretary of the Navy of Mexico
4900 ft
Abasolo LB
Mirador de La Cruz
3900 ft
Night club
Vallarta Art Walk
2700 ft
Puerto VallartaMexico
John Huston Plaza
2600 ft
Gallery
Galeria Colectika
2700 ft
Gallery
Posters International
3000 ft
Puerto VallartaMexico
Zona Romantica
1.3
mi
Puerto VallartaMexico
El Centro
4900 ft
Church
The Church of Our Lady of the Refuge
2100 ft
Calle Aldama 174
Galeria Pacifico
3500 ft
Events
Oficina de Proyectos Culturales Puerto Vallarta
3600 ft
over the Cuale River
Jorullo Bridge
2600 ft
Calle Aldama 162 Col. Centro Historico
Galeria Caballito de Mar
4300 ft
Cond. Marina Las Palmas II Local 17
Glass Gallery EM
4300 ft
Night club
Mandala
3300 ft
Calle Juarez 275
Sergio Bustamante
4700 ft
Gallery
Peyote People
4900 ft
Abasolo LB
Mirador Cerro de La Cruz
5000 ft
Calle Guadalupe Sanchez 908 5 de Diciembre
Noble Corazon by Saite Casa Agavera
2400 ft
F. Rodriguez
Los Muertos Pier
1.1
mi
Puerto VallartaMexico
Old Vallarta
1.3
mi
Nearby
1150 México
Casa Ley, S.a. de C.v
700 ft
Beach
Camarones Beach
800 ft
Estadio Municipal Agustin Flores Contreras
700 ft
Store
Viva Tequila
700 ft
Restaurants
El Barracuda
500 ft
Calle Paraguay 1290 Colonia 5 De Diciembre
El Andariego Restaurante Bar PV
300 ft
Avenida Mexico 1358 Col. 5 de Diciembre
La Tradicional
500 ft
Av. Mexico 1243
Cafe Ore Verde
800 ft
Calle Colombia 1373 Col. 5 de Diciembre
Rey Del AguaChili Mariscos Co
700 ft
Calle Peru 1028
Cesare
700 ft
Avenida Mexico 1208 Media Cuadra de Ley
La Traviata
1000 ft
Calle Honduras 309 Col. 5 de Diciembre
Meno's Place
1300 ft
348 Calle Honduras
Mango's Beach Club
1400 ft
Calle Uruguay 109 5 de Diciembre
Layla's Restaurant
1800 ft
Calle Venezuela 137 Colonia 5 de Diciembre
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the resort and would come back
8.4/10
Great
Rooms
6.4
Location
9.4
Service
9.1
Dining
6.2
Guest reviews
8.4/10
based on 10 reviews
4/5
based on 4010 reviews
8.1
8.1/10based on 535 reviews
#54 of 146 hotels in Puerto Vallarta based on Tripadvisor
Frederick
United States of America,
January
2025
8.6/10
I had a pleasant stay at this hotel with its clean rooms and friendly staff. The location was great for exploring the area, but the rooms had a slight musty smell and were a bit far from the lobby. The dining experience was adequate, though not exceptional. Overall, it was a good value for money, but there are definitely areas for improvement.
Rooms
7.0
The rooms were generally clean but had a bit of a moldy smell and were located quite far from the lobby.
Service
10.0
The service was outstanding, particularly from staff like Ezekiel, Stephi, and Ever. They created a fun atmosphere at the pool.
Location
9.0
The location was amazing for walking and exploring town, although it was a bit far from the airport.
Dining
7.0
Dining was better than average, and the options were exactly what I expected, though nothing particularly remarkable.
Facilities
8.0
The hotel's pool area was enjoyable and well-maintained, adding to the overall experience.
William
United States of America,
November
2024
8.2/10
I had a great experience at this hotel, especially with its beautiful location just a short walk from the Malecon. The rooms were clean and comfortable, and the staff was incredibly friendly and helpful. However, I found the dining options quite limited, which was a bit disappointing. Overall, it offered great value for money, especially considering the lovely beach access and pool area.
Rooms
8.0
The rooms were clean and comfortable, featuring two double beds and a unique entry covered by cloth drapery.
Service
9.0
The service was fantastic! The staff was always pleasant and eager to help, whether around the pool or with various services.
Location
10.0
The hotel is in a fabulous location, just a short walk to the Malecon with plenty of beach chairs available.
Dining
5.0
I found the dining experience lacking, especially the breakfast options, which left a lot to be desired.
Facilities
8.0
The pool area was nice and well-maintained, adding to the overall enjoyable stay.
Grayson
United Kingdom,
October
2024
6.8/10
My stay started off on the wrong foot with a room that smelled like sewage and didn’t have the promised ocean view, but thankfully, I was able to switch rooms the same day. Aside from that, the new room was comfortable and clean. The staff there was friendly and attentive, making my overall experience much better. The dining options left something to be desired, especially the lack of basic breakfast items. The location was great, easy to walk to the Malecón and close to local attractions.
Rooms
5.0
Unfortunately, the first room was dirty and had a strong sewage smell, but the second room was comfortable and clean.
Service
9.0
The staff was exceptionally friendly and attentive, especially Fabian, who went above and beyond.
Location
9.0
The location is ideal, very walkable to the Malecón and other attractions in Puerto Vallarta.
Dining
5.0
While the omelette station was nice, the breakfast options could use more variety, and many dishes were bland.
Facilities
6.0
The facilities were decent, but nothing stood out as exceptional.
Linda
United States of America,
October
2024
8.4/10
I had a great experience at the hotel, especially with the amazing staff and the beautiful view from my room. The location was perfect for exploring the town, though I did encounter a couple of minor issues like noise from delivery trucks at night. Dining was good, but not as varied for lunch and dinner. Overall, it felt like a solid value for money.
Rooms
7.0
My room had a lovely view of the grounds and the ocean, which added to the overall experience. However, it faced the OXXO convenience store, so there were some noise disturbances in the middle of the night when delivery trucks unloaded. It was okay otherwise.
Service
9.0
The service was fantastic! From the moment I arrived, the staff was helpful and friendly, making sure my family had a great time throughout the stay. They were really attentive.
Location
10.0
The hotel's location is perfect for easy walking access into town along the Malecon. It's a peaceful oasis after the hustle and bustle of the nearby attractions. Plus, being right on the beach is a huge bonus.
Dining
7.0
The dining options were decent. Breakfast was really good with plenty of fresh fruit and an omelette station. The lunch and dinner menus seemed a bit limited, though.
Facilities
8.0
The facilities were quite nice and well-maintained. I enjoyed the pool area, which was always clean and inviting.
Logan
United Kingdom,
October
2024
7.4/10
I had a mixed experience at this hotel. The location is fantastic, right downtown and close to all the attractions, and the staff was wonderfully friendly, making my stay memorable. On the downside, the rooms are quite small and awkwardly laid out, which was a bit disappointing, and the dining options could use some variety. Overall, it was decent value for money, but there are definitely areas for improvement.
Rooms
5.0
The rooms were very small and awkward, with balconies that made the space feel tighter.
Service
10.0
The service was the highlight of my trip; the staff were wonderful and especially helpful, including Omar, who served us during a memorable meal on the beach.
Location
9.0
The location was ideal, just a couple of blocks from the Malecon and within walking distance to everything I needed.
Dining
6.0
The dining options were repetitive, lacking variety from meal to meal, but some dishes like the omelette station were good.
Facilities
7.0
The overall facilities were decent, but nothing particularly stood out.
Jack
United States of America,
September
2024
7.4/10
I had mixed feelings about my stay. The location was fantastic, just a couple of blocks from the Malecon and within walking distance to everything. The facilities were decent, and the staff was friendly and helpful, but I faced some issues with the rooms as one of them was infested with ants. Thankfully, the dining options were pretty good, though not perfect. Overall, the value for money was decent, but there were definitely some points that could be improved.
Rooms
5.0
The rooms were decent, but I had to change mine due to an ant infestation. That was disappointing.
Service
8.0
The staff was very friendly and did their best to ensure a pleasant stay. They were professional and helpful.
Location
10.0
The hotel was perfect for exploring downtown, located just a couple of blocks from the Malecon.
Dining
7.0
The dining was surprisingly good, with a lot of authentic Spanish options that I really enjoyed.
Facilities
7.0
The facilities were nice, but nothing too luxurious. It met my basic needs.
Ellen
United Kingdom,
September
2024
7.6/10
The hotel has a good location for exploring Puerto Vallarta and the staff is really attentive. Unfortunately, I faced issues with the first room regarding unpleasant smells and a refrigerator that didn't function. The dining options could use some improvement, especially for those craving simple breakfast items after a night out. Overall, it offers value for money but has some areas needing attention.
Rooms
6.0
The first room had an unpleasant smell and a malfunctioning refrigerator, but I was moved to another room that was cleaner and more comfortable, even though it was in the older section.
Service
9.0
The staff was extremely attentive, with quick check-in and support from the front desk to the pool and bar staff, which made my stay more enjoyable.
Location
9.0
The location was perfect for walking throughout Puerto Vallarta, making it easy to explore the malecon and various local shops and restaurants.
Dining
7.0
The dining options lacked some basic Western breakfast items, but the omelette station and other offerings were decent.
Facilities
7.0
The facilities were satisfactory, but nothing particularly stood out beyond the basics.
Ava
United Kingdom,
August
2024
8.0/10
I had a pleasant stay overall, with clean and comfortable accommodations, and the staff was incredibly friendly. However, the dining options could have more variety, and I had some issues with the toilet in my room. The location was excellent, close to everything and in a safe neighborhood, which I greatly appreciated.
Rooms
7.0
The rooms were generally good, but my toilet didn't flush consistently, which was frustrating. Also, the entrance to the room was covered with cloth drapery that didn’t feel very secure.
Service
9.0
The service was amazing! Fernando from the games area and bartenders Victor, Vacuity, and Tavo really made my experience special. They went out of their way to make sure I was well taken care of, although there was some pressure to consider vacation packages.
Location
8.0
The location was great. It was clean, safe, and close to a variety of dining options, but I wish the beach area wasn't reserved so often for activities.
Dining
6.0
Dining was available at various times, but I found the Western options a bit lacking. The breakfast could use more basic items, though I did enjoy the fresh omelette made with a smile by Talia.
Facilities
7.0
Facilities were decent with plenty of seating available at the beach, but sometimes it felt underutilized.
Walt
United States of America,
August
2024
8.0/10
I had a lovely stay at the hotel, enjoying the clean and cozy atmosphere. The staff was exceptionally friendly and always ready to help. The location was perfect for strolling into town, but the dining options could use some improvement. Overall, it was great value for money, but keep in mind that room sizes can be a bit on the smaller side.
Rooms
7.0
The rooms were small but very clean.
Service
9.0
The staff was friendly and helpful, always ready to assist with anything we needed.
Location
10.0
The hotel is ideally suited for daily walking tours around the Malecon and easily accessible to various shops and restaurants.
Dining
6.0
Dining options were a bit limited with a set menu, though the breakfast items were quite good.
Facilities
8.0
The facilities were nice, with a small adults-only pool that was well-maintained.
Christina
United Kingdom,
July
2024
7.8/10
I had a pretty good stay at the hotel overall. The location was fantastic, offering easy access to the beach and local attractions. The staff was very friendly, making me feel welcome. However, while the rooms were generally clean, they were on the older side and could use some updates. The dining experience was also a bit lacking in variety, which was disappointing.
Rooms
7.0
The rooms were clean, but we were placed on the non-renovated side, which felt a bit dated.
Service
9.0
The staff, especially Oscar Chavez and Eder Agulair, made me feel very welcome, and were always friendly.
Location
10.0
The hotel’s location in the older section of Puerto Vallarta is perfect if you're looking for traditional Mexican scenery, plus it's great for strolling into the town center.
Dining
6.0
While there was a decent variety in meals, I found the options to be a bit repetitive from day to day.
Facilities
7.0
The facilities were nice, but I feel they could use a bit of modernization to enhance the experience.